Planning a yacht charter in Marbella for 2032? Our cancellation policy is designed to give you peace of mind. Whether you're booking a 2-hour sunset cruise on the Astondoa 40 or a full-day adventure on the Mangusta 80, you can cancel up to 14 days before departure for a full refund. No hidden fees, no stress.
Full Refund – Cancel 14+ Days Before
If your plans change more than two weeks before your charter, you receive 100% of your payment back. This applies to all boats in our fleet, from the Azimut 39 (€749/2h) to the Ferretti 94 (pricing on request). Just drop us a WhatsApp message and we’ll process the refund within 5 business days.
50% Refund – Cancel 7–13 Days Before
Cancellations made between 7 and 13 days before departure are eligible for a 50% refund. This covers most last-minute changes while protecting our operational costs (skipper scheduling, fuel, provisioning). For example, a €2,299 8-hour charter on the Azimut 58 Flybridge would yield a €1,149.50 refund.
No Refund – Cancel Less Than 7 Days Before
Cancellations within 7 days of departure are non-refundable. We’ve already confirmed the skipper, stocked the boat with drinks and snacks, and reserved the berth. You can, however, reschedule once free of charge if you notify us at least 7 days out.
Weather-Related Cancellations
Marbella enjoys 320 sunny days a year, but if the captain deems conditions unsafe (e.g., strong winds, thunderstorms), you can reschedule to any date within 12 months or receive a full refund. We monitor forecasts 24–48 hours ahead and will proactively contact you. This policy applies to all departures from Puerto Banús, Marbella Marina, and Cabopino.
What’s Included in Every Charter
All our charters include a licensed skipper, fuel, water, soft drinks, beer, white wine, cava, light snacks, insurance, safety equipment, and Spanish IVA (21%). No surprises. Whether you book the Bandido (11.5m, 8 pax) or the Canados 86 (26m, 12 pax), the inclusions are the same.
How to Cancel or Reschedule
To cancel or reschedule, simply send a WhatsApp message to our team with your booking reference. We’ll confirm the refund amount and timeline. For rescheduling, we’ll check availability on your preferred new date and confirm within 24 hours.
Payment Methods and Refund Processing
We accept bank transfers and card payments. Refunds are processed to the original payment method within 5 business days. No cash payments are accepted. For bookings made via third-party platforms, their cancellation policy applies.
Frequently Asked Questions
What is your cancellation policy for 2032?
For 2032, we offer a full refund if you cancel 14 or more days before your charter. Cancellations between 7 and 13 days before departure receive a 50% refund. Cancellations less than 7 days before are non-refundable.
Can I reschedule instead of cancel?
Yes, you can reschedule once free of charge if you notify us at least 7 days before departure. For weather-related issues, we offer free rescheduling or a full refund.
What happens if the weather is bad on the day?
If the captain deems conditions unsafe, you can reschedule to another date within 12 months or receive a full refund. We monitor forecasts closely and will contact you 24–48 hours before departure if needed.
Are there any hidden fees when I cancel?
No. Our policy is transparent: no admin fees, no processing charges. The refund is based solely on the timing of your cancellation as outlined above.
Can I cancel a booking made through a third party?
If you booked via a third-party platform, their cancellation policy applies. For direct bookings with us, our policy above is the only one that matters.
How do I request a cancellation?
Send a WhatsApp message to our team with your booking reference. We’ll confirm the refund amount and process it within 5 business days.
Do you offer refunds for no-shows?
No. If you do not arrive at the departure point (Puerto Banús, Marbella Marina, or Cabopino) at the agreed time, the charter is forfeited with no refund.
What if I need to reduce the number of passengers?
You can reduce passenger count up to 7 days before departure with no penalty. After that, the original passenger count is charged.