Booking a Marbella yacht charter is exciting, but life happens. Whether it's a last-minute change of plans or unexpected weather, our Marbella yacht charter cancellation policy 2030 is designed to be fair, transparent, and easy to understand. Here's everything you need to know before you reserve your boat from Puerto Banús.
Deposit and Payment Schedule
A 50% deposit is required at booking for all charters. The remaining balance is due 14 days before departure. For example, a Tier A boat like the Azimut 39 (€749 for 2 hours) would require a €374.50 deposit. All prices include Spanish IVA (21%), skipper, fuel, drinks, and snacks—no hidden fees.
Refund Tiers by Cancellation Date
Our refund policy is tiered based on how far in advance you cancel. The key dates are measured from the charter start time:
- 30+ days before charter: Full refund minus a €150 admin fee.
- 14–29 days before charter: 50% refund of total cost.
- 7–13 days before charter: 25% refund of total cost.
- Less than 7 days before charter: No refund.
This applies to all boats in our fleet, from the Dubhe (8m, 5 pax) to the Ferretti 94 (29m, 12 pax).
No-Shows and Late Arrivals
If you don't show up, your booking is non-refundable. If you arrive late, the charter still ends at the scheduled time. For example, a 2-hour charter on the Astondoa 40 (€749) that starts 30 minutes late still finishes on the original end time. No extensions or refunds are given for lateness.
Rescheduling Your Charter
Need to move your date? We can reschedule to another date within the same season, subject to availability. Rescheduling within 14 days of the original charter may incur a fee. Contact us via WhatsApp to arrange. This is often a better option than cancelling under the 7–13 day tier.
Force Majeure: Weather and Port Closures
Your safety comes first. If the skipper or Puerto Banús port authority deems conditions unsafe (e.g., high winds over 25 knots, rough seas), we offer a full refund or free reschedule. This force majeure clause covers extreme weather, port closures, or government restrictions—but not personal reasons like illness or travel delays.
How to Cancel and Get Your Refund
To cancel, message us on WhatsApp or email with your booking reference. We'll confirm the cancellation date and apply the correct refund tier. Refunds are processed within 10 business days to your original payment method. The €150 admin fee (for 30+ day cancellations) covers processing and re-listing costs.
Special Cases: Multi-Day and Custom Charters
For custom itineraries or multi-day bookings (e.g., the Mangusta 80 at €4,719 minimum for 4 hours), the same policy applies. If you've added extras like a jet ski (included free on the Mangusta 80) or catering, those may have separate cancellation terms—ask us when booking.
Frequently Asked Questions
What is the Marbella yacht charter cancellation policy for 2030?
Our 2030 cancellation policy is tiered: cancellations 30+ days before the charter receive a full refund minus a €150 admin fee. Between 14–29 days, you get 50% back. Between 7–13 days, 25% back. Less than 7 days, no refund. The policy applies to all boats in our fleet departing Puerto Banús.
How much deposit is required to book a yacht charter in Marbella?
A 50% deposit is required at the time of booking. The remaining balance is due 14 days before the charter date. For example, a Tier B Mangusta 80 at €4,719 minimum would require a €2,359.50 deposit. All payments include Spanish IVA (21%).
Can I reschedule my Marbella yacht charter instead of cancelling?
Yes. If you need to reschedule, we can move your booking to an alternative date within the same season, subject to availability. Rescheduling fees may apply if done within 14 days of the original charter. Contact us via WhatsApp to arrange.
What happens if the weather is bad on my charter day?
Your safety is our priority. If the skipper or port authority deems conditions unsafe (e.g., high winds, rough seas), we will offer a full refund or reschedule to another date. This is considered force majeure and is not subject to our standard cancellation tiers.
Is there a cancellation fee for no-shows or late arrivals?
Yes. No-shows are non-refundable. If you arrive late, the boat will depart at the scheduled time, and no refund or extension will be given. For example, if you book a 2-hour Astondoa 40 charter at €749 and arrive 30 minutes late, you lose that time.
Do cancellation policies differ for luxury yachts like the Ferretti 94?
No. The same tiered cancellation policy applies to all boats in our fleet, from the Dubhe (8m, 5 pax) to the Ferretti 94 (29m, 12 pax). The deposit and refund percentages are identical regardless of the vessel size or price.
How do I cancel my Marbella yacht charter and get a refund?
To cancel, contact us via WhatsApp or email with your booking reference. We will confirm the cancellation date and apply the appropriate refund tier. Refunds are processed within 10 business days to the original payment method. The €150 admin fee is deducted from refunds for cancellations 30+ days out.
What is the force majeure policy for yacht charters in Marbella?
Force majeure events include port closures, extreme weather warnings, or government restrictions. In such cases, we offer a full refund or reschedule at no extra cost. This does not cover personal reasons like illness or travel delays, which fall under the standard cancellation tiers.
Book your Marbella yacht charter with confidence. Our 2030 cancellation policy is designed to protect both you and our fleet. If you have any questions, reach out on WhatsApp—we're happy to help.