Planning a yacht charter in Marbella? Our marbella yacht charter cancellation policy 2033 gives you clear, fair terms so you can book with confidence. Whether you're eyeing the Astondoa 40 or the Mangusta 80, here's exactly what you need to know about refunds, rescheduling, and weather cancellations.
Refund Tiers for 2033 Charters
All cancellations must be communicated via WhatsApp. Refunds depend on how many days before departure you cancel:
- 14+ days before departure: Full refund (100% of amount paid).
- 7–13 days before departure: 50% refund.
- Less than 7 days before departure: No refund.
This policy applies to every boat in our fleet, from the Azimut 39 (12.5m, 11 pax) to the Ferretti 94 (29m, 12 pax), all departing from Puerto Banús.
Rescheduling Your Charter
Need to change your date? You can reschedule up to 48 hours before departure at no extra cost, subject to availability. The new date must fall within the same season. Just message us on WhatsApp with your booking reference and preferred new date. This flexibility applies to all tiers—including Tier A boats (Astondoa 40, Azimut 39 at €749/2h) and Tier B (Mangusta 80 at €4,719/4h with free jet ski).
Weather and Mechanical Cancellations
If the skipper deems conditions unsafe (e.g., high winds, storms, or rough seas), we offer a full refund or free reschedule. For mechanical issues—rare but possible—we'll move you to another available boat or refund in full. Note: if conditions are safe but you decide not to sail, standard cancellation terms apply.
What You Lose If You Cancel
Every charter includes: licensed skipper, fuel, water, soft drinks, beer, white wine, cava, light snacks, insurance, safety equipment, and Spanish IVA (21%). After the cancellation deadline, these costs are non-refundable. For Tier B boats, the free jet ski inclusion is also lost.
How to Cancel or Reschedule
Contact us via WhatsApp with your booking reference. We'll confirm the refund amount per the policy and process it within 5–7 business days to your original payment method. We're based in Puerto Banús, Marbella, and can also answer questions about local anchorages like Cala del Faro or Cala Cortés.
Frequently asked questions
What is the marbella yacht charter cancellation policy 2033?
Our cancellation policy for 2033 offers tiered refunds: full refund if cancelled 14+ days before departure, 50% refund if cancelled 7–13 days before, and no refund for cancellations under 7 days. This applies to all charters departing from Puerto Banús.
Can I reschedule my yacht charter in Marbella?
Yes, you can reschedule up to 48 hours before your departure, subject to availability. There is no fee for rescheduling, but the new date must be within the same season. Contact us via WhatsApp to arrange a new date.
What happens if the weather is bad on my charter day?
The skipper assesses weather conditions on the day. If conditions are unsafe (e.g., high winds or storms), we offer a full refund or reschedule at no extra cost. If conditions are safe but you choose not to go, standard cancellation terms apply.
How do I cancel my yacht charter booking?
To cancel, message us on WhatsApp with your booking reference. We'll confirm the refund amount based on the cancellation policy. Refunds are processed within 5–7 business days to the original payment method.
Are there any exceptions to the cancellation policy?
We consider exceptions on a case-by-case basis for medical emergencies or unforeseen events (with documentation). Otherwise, the standard tiers apply. Contact us as soon as possible if you need to discuss your situation.
Do I get a refund if the boat breaks down?
If a mechanical issue prevents your charter, we offer a full refund or reschedule to another available boat in our fleet. This includes the Astondoa 40, Azimut 39, Mangusta 80, and others.
Is the cancellation policy the same for all boat types?
Yes, the same policy applies to all boats in our fleet—from the Dubhe (8m, 5 pax) to the Ferretti 94 (29m, 12 pax). All depart from Puerto Banús.
What is included in my charter that I lose if I cancel?
Every charter includes a licensed skipper, fuel, water, soft drinks, beer, white wine, cava, light snacks, insurance, safety equipment, and Spanish IVA (21%). These are non-refundable after the cancellation deadline.